Shipping And Delivery

Index

  1. Can Rising Sun ship to your country? Is there a cost?
  2. Printing times
  3. Shipping times
  4. Tracking your order
  5. Packaging and protection in transit
  6. Insurance
  7. Import duties

 

Shipping Destinations and Pricing

 Country Product Shipping Cost
United States Any Free
United Kingdom Any Free
Canada Premium Giclée Prints (Unframed); Canvas Wraps Free
Canada Framed Giclée Prints $20
Australia Premium Giclée Prints and Framed Prints Only (Canvas prints not available due to import laws). Free
Ireland Any Free
EU Countries Any Free
New Zealand Any Free
Rest of World - Other Countries Any $20

We're proud to say that we offer most of our customers free, fast shipping, that comparies favorably with any online retailer.

If you have any special requests, such as expedited or overnight delivery, you can always contact us and we will arrange that for you, although we would need to add the additional cost to your order total.

Read on for the specifics.

 

 

Printing Times

Prints will be shipped immediately if in stock. Otherwise, printing your art could take 1-3 business days.

 

 

Shipping Times

US Customers

Our prints are shipped by USPS Priority Mail or UPS, free of charge.

Typical shipping times for this method are 1-3 business days, depending upon your location relative to our dispatch locations in Los Angeles, CA and Charlotte, NC.

Other Countries

We work with a network of other shipping providers, depending upon your exact location. Most orders arrive within 10 working days or less.

 

Tracking Your Order

To track the status of your order, simply contact us by your preferred method and we'll update you with the status.

You will also be able to check the status of your order once it is in transit on the confirmation page that you see after completing checkout:

 

 

Packaging

Protecting Your Framed Prints In Transit

We enclose your framed prints in 3 layers of protection before shipping.

  1. Firstly, we wrap frames in tissue paper to prevent scratches.
  2. Next, we add a layer of adhesive bubble wrap for further protection.
  3. Finally, we wrap this in a thicker, more durable bubble wrap to keep your print fully protected during shipping.

Canvas Prints

Canvas prints are covered securely and placed in adjustable corrugated inserts that lock the frame in position while being transported.

Unframed Art Prints

Simple art prints are shipped in kraft tube boxes with plastic end caps to protect your art in transit.

 

 

Insurance For Your Order

Rising Sun Prints guarantees satisfaction with your order, and we will refund or replace any damaged or unsatisfactory items, according to our Returns Policy.

 

 

Import Duties

We ship our products from centers in the USA and the EU. If your country charges import duties/fees for imports from the USA or the EU, you may be required to pay an import duty to receive your package upon arrival.

Customers from the US, Canada, UK and EU will not face any import duties. If you live in Australia, New Zealand or elsewhere, please check.

We are unable to keep track of all import duties between countries worldwide, and customers are responsible for checking and paying any such charges.

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