Shipping And Delivery

We're proud to say that we ship your art to you as fast or faster than Amazon, and free of charge!

If you have any special requests, such as expedited or overnight delivery, you can always contact us and we will arrange that for you, although we would need to add the additional cost to your order total.

Read on for the specifics.

Printing Times

Prints will be shipped immediately if in stock. Otherwise, printing your art could take 1-2 business days.

Shipping Times

Our prints are shipped by USPS Priority Mail, free of charge.

Typical shipping times for this method are 1-3 business days, depending upon your location relative to our dispatch locations in Los Angeles, CA and Charlotte, NC.

Tracking Your Order

To track the status of your order, simply contact us by your preferred method and we'll update you with the status.

Packaging

Protecting Your Framed Prints In Transit

We enclose your framed prints in 3 layers of protection before shipping.

  1. Firstly, we wrap frames in tissue paper to prevent scratches.
  2. Next, we add a layer of adhesive bubble wrap for further protection.
  3. Finally, we wrap this in a thicker, more durable bubble wrap to keep your print fully protected during shipping.

Canvas Prints

Canvas prints are covered securely and placed in adjustable corrugated inserts that lock the frame in position while being transported.

Poster Prints

Simple poster prints are shipped in kraft tube boxes with plastic end caps to protect your print in transit.

Insurance For Your Order

Rising Sun Prints guarantees satisfaction with your order, and we will refund or replace any damaged or unsatisfactory items, according to our Returns Policy.