We hope you find ordering from Rising Sun Prints easy and enjoyable. We've tried to make sure that the shopping process is simple, but if not you can get clarification below.
For more information about our shipping and delivery, click here >>
For information on our returns and refunds policy, click here >>
How to Place an Order
Place the product(s) you wish to order in your shopping cart by clicking on the "Add to Cart" button located next to the product image. When you're ready to complete your order, click "Checkout" from within your cart and follow the instructions. You may also complete your order by calling us at: (+1) (646) 583 1790
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal, PayPal Credit, Amazon Pay, Google Pay and Apple Pay.
Ordering And Paying By Phone
You can always call our Customer Service
line to place an order. We can assist you in selecting a print and to take credit card payments securely over the phone. You can place an order on this number:
(+1) (646) 583 1790
You’ll receive an order confirmation email as usual and your order will be placed, printed and delivered in 3-5 business days, priority delivery, free of charge. Everything about our service is exactly the same as per any other ordering/payment method.
Order Cancellations & Modifications
To cancel an order before it's shipped, contact our customer support with your order number. We're unable to cancel items that have already shipped. Please visit our returns page
or contact us
for alternate options.
Product Information and Packaging
Click these links to learn more about our Product Types
and Framing and Other Services
. If you'd like help deciding on an item, our Customer Support
is standing by to help. It would be our pleasure to assist you.
Preview How Canvas, Framed and Unframed Prints Arrive Below:
We enclose your framed prints in 3 layers of protection before shipping.
- Firstly, we wrap frames in tissue paper to prevent scratches.
- Next, we add a layer of adhesive bubble wrap for further protection.
- Finally, we wrap this in a thicker, more durable bubble wrap to keep your print fully protected during shipping.
Canvas prints are covered securely and placed in adjustable corrugated inserts that lock the frame in position while being transported.
Unframed Art Prints
Simple art prints are shipped in kraft tube boxes with plastic end caps to protect your art in transit.
Privacy & Security
We are committed to protecting your privacy
. When you enter your credit card number on our order forms, we encrypt that information using secure socket layer technology (SSL) and we store your credit card number in encrypted form for a limited amount of time.Our employees don't have access to this information, and we don't store PIN data or security codes.
Your privacy is essential